I’m getting an error message when trying to access Westlaw. What should I do?
Answer
All Swansea University students and staff can access Westlaw using their usual Swansea University username and password.
If you see the error message "Your profile contains no valid registration keys", it means your account has been deactivated. This happens when Thomson Reuters removes inactive accounts.
If you're having trouble accessing Westlaw, contact the library via our support page, and we’ll request that Westlaw reinstate your profile.